Additional Concession Machine Servings

Cancellation Policy

We require a 30% NON REFUNDABLE deposit to secure the reservation. The deposit is applied to the balance. Remaining balance is due 1 week (7days) before the event. Refunds are not is issued within 7 days of reservation. However, you can reschedule at no additional cost. No refunds are issued once you've picked up equipment or once we've dropped off equipment. Weather Cancellation Policy You can cancel your reservation due to inclement weather up to 48 hours before your event. We will not deliver your bounce house unless we hear from you. If you cancel due to inclement weather you will receive a rain check for your event. The rain check is good for one year. As a safety precaution, if there are high winds (over 15 mph) or if it is actively raining or storming we reserve the right to cancel your order. If the forecast is uncertain and it may, or may not rain then we will contact you to discuss your options. The bounce house can be used in light rain but we will not set up the unit if it is actively raining. The units do allow rain to enter from the outside. Please understand that if there is rain in the forecast and you still want the bounce house, we will only set up on concrete/asphalt (no grass, dirt, bark, rocks, etc). A $75.00 cleaning fee will be added to your reservation to cover the additional time to clean and dry out the bounce house. Additional cleaning fees may apply if the bounce house is muddy or excessively dirty. Once we arrive on-site we are unable to provide a refund, raincheck or credit.

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